999 Bet Terms and Conditions — Complete Guide

01. General Terms

By using the 999 bet website or mobile app, you are deemed to have agreed to these terms and conditions. Please read them carefully before accessing the platform or using any of our services.

999 bet reserves the right to modify or update these terms at any time. Any changes will be announced via a notice on the website, and the "Last Updated" date will be revised accordingly. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

These terms and conditions have been written in Bengali for the convenience of Bangladeshi users. However, the English version shall prevail in the event of any legal interpretation.

If you are under 18 years of age, or if online betting is prohibited in your jurisdiction, please refrain from using 999 bet. It is your responsibility to ensure compliance with your local laws before using the platform.

02. Account Policy

Registration Eligibility

You must be 18 years of age or older to open an account with 999 bet. All information provided during registration must be truthful, accurate, and complete. Accounts created with false information may be suspended at any time.

Single Account Policy

Only one account is permitted per person, household, device, or IP address. If multiple accounts are detected, all accounts will be closed and any funds held may be forfeited.

• Multiple accounts cannot be opened using the same mobile number.
• Using the same national ID or passport number across multiple accounts is strictly prohibited.
• Transferring or selling your account to another person is strictly prohibited.

Identity Verification (KYC)

999 bet follows a KYC (Know Your Customer) process to ensure platform security. You may be asked to verify your identity before making a withdrawal or when transactions exceed a certain threshold. Failure to submit the required documents in time may result in your account being temporarily suspended.

03. Deposits & Withdrawals

Deposit Policy

999 bet supports deposits via all major mobile banking services in Bangladesh, including bKash, Nagad, and Rocket. The minimum deposit amount is ৳500, and the maximum limit depends on your account's verification level.

• Deposits are typically credited to your account instantly.
• If a deposit is delayed for any reason, contact support with your reference number.
• Only payment methods registered in your own name may be used.
• Deposits from third-party accounts are not accepted.

Withdrawal Policy

Your account must be verified before making a withdrawal. The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 3–15 minutes, though in some cases the banking system may take up to 24 hours.

• Withdrawals can only be made to the same payment method used for the deposit.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals may be temporarily held for verification in cases of suspicious transactions.

04. Betting Rules

Bet Acceptance Policy

All bets placed on 999 bet are considered final unless voided for a specific reason. A confirmation message will appear on screen once a bet is successfully placed. No bet takes effect prior to confirmation.

Odds Changes

Odds are subject to change at any time. The odds recorded at the time a bet is placed are considered final — any subsequent changes to the odds will not apply to bets already submitted.

• In live betting, odds change in real time.
• 999 bet reserves the right to void any bet placed at incorrect odds resulting from a technical error.
• If a match or event is cancelled, the stake for the associated bet will be refunded.

Minimum & Maximum Bet Limits

Each market has a set minimum and maximum bet limit, which may vary by event. Check the relevant market limits before placing large bets. 999 bet reserves the right to change these limits at any time.

05. Bonuses & Promotions

999 bet regularly offers a variety of bonuses and promotional deals. Each offer comes with its own terms, which are clearly stated on the offer page. Claiming a bonus means you agree to the associated terms.

Wagering Requirements

Most bonuses come with wagering requirements. For example, a 10x wagering requirement means you must place bets totalling 10 times the bonus amount before making a withdrawal. Bonuses cannot be withdrawn until the wagering conditions are met.

• The welcome bonus is available to first-time registered users only.
• A bonus cannot be claimed more than once.
• Bonuses that expire will be automatically cancelled.
• If bonus abuse or fraudulent activity is detected, the bonus and any associated winnings will be forfeited.

06. Fair Play Policy

999 bet is committed to maintaining a fully transparent and fair environment. Any attempt to gain an unfair advantage through fraud or manipulation is strictly prohibited. The following actions are completely forbidden:

• Using betting bots or automated software.
• Claiming bonuses through multiple accounts.
• Placing bets using match fixing or insider information.
• Exploiting technical errors or glitches on the platform.
• Attempting to gain unauthorized access to another user's account.

07. Privacy & Security

999 bet takes the protection of your personal information extremely seriously. We use SSL/TLS encryption technology, and your data is never sold to third parties.

Information provided during registration is used solely for identity verification, transaction processing, and customer service. To learn more about our privacy practices, Privacy Policy View page.

• Change your password regularly and always use a strong password.
• Avoid logging into your account on public Wi-Fi networks.
• Do not save your login credentials anywhere or share them with anyone.

08. Responsible Gaming

999 bet believes betting is entertainment — not a source of income. We want our platform to be a fun and safe space for everyone, which is why we offer a range of responsible gaming features:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Self-exclusion: You can temporarily suspend your account for a set period of time.
• Permanent closure: You also have the option to permanently close your account if you wish.
• Session Reminder: Session reminder notifications after a set period of time.

999 bet is strictly prohibited for users under 18. To learn more about responsible gaming, visit our Responsible Gaming View page.

09. Account Closure & Suspension

999 bet reserves the right to suspend or permanently close your account for any of the following reasons:

• Violating the terms and conditions.
• Registering with false or misleading information.
• Operating multiple accounts.
• Suspicious activity involving money laundering or fraud.
• Technical exploitation or bonus abuse.

You may request to close your account at any time. Any remaining balance (excluding bonuses with unmet wagering requirements) will be refunded.

10. Dispute Resolution

Any dispute regarding a bet outcome or transaction must be raised with customer support within 72 hours of the incident. The support team will review the matter and provide a decision within 5 business days.

If you are not satisfied with the support team's decision, you may escalate the matter to a higher authority. 999 bet is committed to resolving all disputes through a fair and transparent process.

• When submitting a dispute, please provide the reference number, date, and a detailed description of the issue.
• Attach screenshots or transaction records as evidence.
• 999 bet's final decision shall be binding on all parties.